1.- Controller for the processing of your personal data, representative in the European Union and the Data Protection Officer
a) Controller:
The controller is SEMTEE, S.A., with address on Parc de la Mola, 10, AD 700 Escaldes-Engordany (Principality of Andorra) recorded in the Companies Register of the Principality of Andorra under number 6904.
b) The Controller’s representative in the European Union:
For the purposes of the EU General Data Protection Regulation, our representative in the European Union is the company Compliance Gap Mitigation, S.L, with registered address at C/Ferraz, 28 - 2º Izquierda, 28008 Madrid (Spain). You can contact our representative in the European Union by telephone on +34 91 758 94 41 or +34 91 548 27 01 or by sending an email to [email protected]
c) Data Protection Officer
You can contact our Data Protection Officer on the following telephone +376 800 999 and email address [email protected].
2.- File declared to the Andorran Data Protection Agency in accordance with Andorran Law:
In accordance with the Data Protection Act 15/2003 of 18 December, (hereinafter referred to as “LQDP”), in the regulations that develop it, we hereby inform users of this website that any personal data that they provide to SEMTEE, S.A. will become part of a file owned by such institution, which is duly registered with the Andorran Data Protection Agency.
3.- Provisions related to the processing of the personal data of minors and or third parties:
Participation in the relevant promotional competition, draw or lottery is only permitted for persons over the age of 18 years and no younger. Accordingly, if you provide your personal data through this website, it is under the premise that you are over the age of 18. In the event that SEMTEE, S.A. discovers that, in violation of this provision, personal data have been provided by a person under 18 years of age, said data will be deleted immediately.
In the event that you supply the data of a third party, you confirm that said third party has given consent and you agree to communicate the information contained in this additional data protection information to the third party who is the owner of said data, releasing SEMTEE, S.A. of all responsibility in this regard.
3.- Purpose of the processing, legal grounds for the processing and data storage period:
3.1.- SEMTEE, S.A. can process your personal data for the following purposes:
a) Through the form that SEMTEE, S.A. puts at your disposal for participation in the draws organised by said entity, SEMTEE, S.A. collects and processes your personal data for the purpose of managing your participation in the relevant competition, draw or promotional lottery.
The legal basis of this processing of your personal data is the execution of the regulatory basis of the relevant competition, draw or promotional lottery. The provision of your personal data for this purpose is voluntary, although, in the event that personal data are not provided, you will not be entered into the relevant competition, draw or promotional lottery.
SEMTEE, S. A. will store your personal data until the operations related to the relevant competition, draw or promotional lottery have been completed. Subsequently, the personal data will be stored for as long as is necessary to fulfil the legal obligations derived from the formalised contract, in accordance with the applicable legislation.
b) In specific cases, SEMTEE, S.A. will collect and process your personal data for the purpose of sending electronic marketing communications related to your products and/or services, and also regarding your promotions, offers and/or activities in general, including draws and competitions.
The legal basis for the processing of personal data is the consent that you gave by ticking the box next to the sentence “I wish to receive newsletters regarding the products and services of SEMTEE” in the above-mentioned section. You may withdraw your consent at any time. Such revocation shall only have the effect of preventing such commercial communications from being sent to you. You voluntarily provide your personal data through this form, if no personal data are provided, your request, query or complaint cannot be processed. In cases in which SEMTEE, S.A. fails to make available the referenced option of sending marketing communications or newsletters, said entity will use your personal data solely for your participation in the relevant competition, draw or promotional lottery.
SEMTEE will store these personal data indefinitely, unless you unsubscribe by clicking “unsubscribe here” at the bottom of the newsletter sent to your email address.
3.2.- If your personal data are used for various purposes that require SEMTEE, S.A. to store them for different periods of time, said entity will apply the longest storage period to them.
4. Categories of recipients, including service providers:
To achieve the aforementioned purposes, your personal data must be transferred to the following categories of recipients:
Service providers of SEMTEE, S.A. that have to process your personal data for the purpose at hand, who will do this according instructions from SEMTEE, S.A. and in accordance with their privacy policy and any other appropriate security confidentiality measures stipulated by this institution;
a) Third parties that have no relationship with SEMTEE, S.A., if the latter, in good faith, identified the need to transfer data thereto in order to: (1) comply with any law, regulation, legal process or executive governmental requirement applicable; (2) enforce compliance with the terms and conditions of the product and/or service purchased, including investigation of any possible breaches; (3) and/or detect, prevent or handle and other kind of fraud, security or technical problems;
b) The competent public authorities, where stipulated by Law and for the purposes stipulated by them.
5.- Rights regarding your personal data:
In accordance with the Data Protection Act 15/2003 of 18 December and its implementing regulations, SEMTEE, S.A. hereby informs you that, in order to exercise the rights to access, rectify, erase or oppose your personal data, as recognised in the aforementioned legislation, you must send a written and signed message to the email address, [email protected], to which you must attach a copy of your passport or another national ID document.
Furthermore, in accordance with the General Data Protection Regulation of the European Union, if you are located in the European Union, aside from the abovementioned rights, you may also exercise the following rights:
- your right to limit the processing, your right to the portability of the data, your right to oppose the processing; and
- your right to lodge a complaint with a supervisory body within the scope of the European Union with regard to data protection.
You may exercise the abovementioned rights by forwarding a written and signed communication to the email address [email protected], which must contain an attached copy of your passport or another national identity document. Moreover, you can acquire further information regarding your rights by contacting a data protection control authority.
6.- Security:
SEMTEE, S.A. guarantees that the processing performed on personal data will be subject to the utmost professional secrecy, and that the required measures, both technical and organisational, have been put in place to ensure the security of personal data and to prevent the alteration, improper use, loss, theft and processing and/or unauthorised access of said data.
7.- Changes to the additional information:
This Additional Information will potentially be subject to changes that are in accordance with the applicable legislation at any time.
Last updated on the January 8th, 2019
1.- Controller for the processing of your personal data, representative in the European Union and the Data Protection Officer
a) Controller:
The controller is SEMTEE, S.A., with address on Parc de la Mola, 10, AD 700 Escaldes-Engordany (Principality of Andorra) recorded in the Companies Register of the Principality of Andorra under number 6904 and in the Register of Commerce of the Principality of Andorra under number 912967. Its Tax Registration Number is A-702060D.
b) The Controller’s representative in the European Union:
For the purposes of the EU General Data Protection Regulation, our representative in the European Union is the company Compliance Gap Mitigation, S.L, with registered address at C/Ferraz, 28 - 2º Izquierda, 28008 Madrid (Spain). You can contact our representative in the European Union by telephone on +34 91 758 94 41 or +34 91 548 27 01 or by sending an email to [email protected]
c) Data Protection Officer
You can contact our Data Protection Officer on the following email address: [email protected]
2.- File declared to the Andorran Data Protection Agency in accordance with Andorran Law:
In accordance with the Data Protection Act 15/2003 of 18 December, (hereinafter referred to as “LQDP”), in the regulations that develop it, we hereby inform users of this website that any personal data that they provide to SEMTEE, S.A. will become part of a file owned by such institution, which is duly registered with the Andorran Data Protection Agency.
3.- Provisions related to the processing of the personal data of minors and/or third parties:
Only persons aged 18 or older have permission to register and contract the products offered by SEMTEE, S.A. Accordingly, if you provide your personal data through this website, it is under the premise that you are over the age of 18. In the event that SEMTEE, S.A. discovers that, in violation of this provision, personal data have been provided by a person under 18 years of age, said data will be deleted immediately.
The personal data of third parties other than the party concerned should not be provided through this website. However, if it is necessary to carry out a request that requires the provision of the personal data of a third party, the person who does so shall inform the rightful owner of the personal data of all that is established in this additional information.
If the personal data of children under the age of 18 must be provided in order to process a request, you guarantee SEMTEE, S.A. that you are providing said data in your capacity as the father, mother or legal guardian of the minor that the personal data relate to, and also that you give your express consent for the processing of the data.
4.- Purpose of the processing, legal grounds for the processing and data storage period:
SEMTEE, S.A. may process your personal data for the reservation and/or purchasing of tickets to the facilities of SEMTEE, S.A., consequently this entity will collate and process your personal data in order to manage the booking or purchase processes, as well as to resolve any conflict that may arise and to assess the response given. The legal grounds for processing your personal data are the contractual relationship of the relevant booking or purchase. Providing your personal data for such purpose is voluntary however, if you do not provide them you will not be able to make the booking or purchase.
SEMTEE, S.A. will store your personal data in order to complete the booking or purchase procedures and the relevant payments. Later, your personal data will be stored until the limitations expire for the legal responsibilities derived from the agreement entered into in accordance with the applicable legislation.
5.-Categories of recipients, including service providers:
To achieve the aforementioned purposes, your personal data must be transferred to the following categories of recipients:
a) Travel agencies, hotels or other institutions that have provided your personal data to SEMTEE, S.A.;
b) Service providers of SEMTEE, S.A. that have to process your personal data for the purpose at hand, who will do this according instructions from SEMTEE, S.A. and in accordance with their privacy policy and any other appropriate security confidentiality measures stipulated by this institution;
c) Third parties that have no relationship with SEMTEE, S.A., if the latter, in good faith, identified the need to transfer data thereto in order to: (1) comply with any law, regulation, legal process or executive governmental requirement applicable; (2) enforce compliance with the terms and conditions of the product and/or service purchased, including investigation of any possible breaches; (3) and/or detect, prevent or handle and other kind of fraud, security or technical problems;
d) The competent public authorities, where stipulated by Law and for the purposes stipulated by them.
e) Financial institutions through which charges and payments are handled.
6.- Rights regarding your personal data:
In accordance with the Data Protection Act 15/2003 of 18 December and its implementing regulations, SEMTEE, S.A. hereby informs you that, in order to exercise the rights to access, rectify, erase or oppose your personal data, as recognised in the aforementioned legislation, you must send a written and signed message to the email address, [email protected], to which you must attach a copy of your passport or another national ID document.
Furthermore, in accordance with the General Data Protection Regulation of the European Union, if you are located in the European Union, aside from the abovementioned rights, you may also exercise the following rights:
- your right to limit the processing, your right to the portability of the data, your right to oppose the processing; and
- your right to lodge a complaint with a supervisory body within the scope of the European Union with regard to data protection.
You may exercise the abovementioned rights by forwarding a written and signed communication to the email address [email protected], which must contain an attached copy of your passport or another national identity document. Moreover, you can acquire further information regarding your rights by contacting a data protection control authority.
7.- Security:
SEMTEE, S.A. guarantees that the processing performed on personal data will be subject to the utmost professional secrecy, and that the required measures, both technical and organisational, have been put in place to ensure the security of personal data and to prevent the alteration, improper use, loss, theft and processing and/or unauthorised access of said data.
1.- Controller for the processing of your personal data, representative in the European Union and the Data Protection Officer
a) Controller:
The controller is SEMTEE, S.A., with address on Parc de la Mola, 10, AD 700 Escaldes-Engordany (Principality of Andorra) recorded in the Companies Register of the Principality of Andorra under number 6904.
b) The Controller’s representative in the European Union:
For the purposes of the EU General Data Protection Regulation, our representative in the European Union is the company Compliance Gap Mitigation, S.L, with registered address at C/Ferraz, 28 - 2º Izquierda, 28008 Madrid (Spain). You can contact our representative in the European Union by telephone on +34 91 758 94 41 or +34 91 548 27 01 or by sending an email to [email protected]
c) Data Protection Officer
You can contact our Data Protection Officer on the following telephone +376 800 999 and email address [email protected].
2.- File declared to the Andorran Data Protection Agency in accordance with Andorran Law:
In accordance with the Data Protection Act 15/2003 of 18 December, (hereinafter referred to as “LQDP”), in the regulations that develop it, we hereby inform users of this website that any personal data that they provide to SEMTEE, S.A. will become part of a file owned by such institution, which is duly registered with the Andorran Data Protection Agency.
3.- Provisions related to the processing of the personal data of minors and or third parties:
Participation in the relevant promotional competition, draw or lottery is only permitted for persons over the age of 18 years and no younger. Accordingly, if you provide your personal data through this website, it is under the premise that you are over the age of 18. In the event that SEMTEE, S.A. discovers that, in violation of this provision, personal data have been provided by a person under 18 years of age, said data will be deleted immediately.
In the event that you supply the data of a third party, you confirm that said third party has given consent and you agree to communicate the information contained in this additional data protection information to the third party who is the owner of said data, releasing SEMTEE, S.A. of all responsibility in this regard.
3.- Purpose of the processing, legal grounds for the processing and data storage period:
3.1.- SEMTEE, S.A. can process your personal data for the following purposes:
a) Through the form that SEMTEE, S.A. puts at your disposal for participation in the draws organised by said entity, SEMTEE, S.A. collects and processes your personal data for the purpose of managing your participation in the relevant competition, draw or promotional lottery.
The legal basis of this processing of your personal data is the execution of the regulatory basis of the relevant competition, draw or promotional lottery. The provision of your personal data for this purpose is voluntary, although, in the event that personal data are not provided, you will not be entered into the relevant competition, draw or promotional lottery.
SEMTEE, S. A. will store your personal data until the operations related to the relevant competition, draw or promotional lottery have been completed. Subsequently, the personal data will be stored for as long as is necessary to fulfil the legal obligations derived from the formalised contract, in accordance with the applicable legislation.
b) In specific cases, SEMTEE, S.A. will collect and process your personal data for the purpose of sending electronic marketing communications related to your products and/or services, and also regarding your promotions, offers and/or activities in general, including draws and competitions.
The legal basis for the processing of personal data is the consent that you gave by ticking the box next to the sentence “I wish to receive newsletters regarding the products and services of SEMTEE” in the above-mentioned section. You may withdraw your consent at any time. Such revocation shall only have the effect of preventing such commercial communications from being sent to you. You voluntarily provide your personal data through this form, if no personal data are provided, your request, query or complaint cannot be processed. In cases in which SEMTEE, S.A. fails to make available the referenced option of sending marketing communications or newsletters, said entity will use your personal data solely for your participation in the relevant competition, draw or promotional lottery.
SEMTEE will store these personal data indefinitely, unless you unsubscribe by clicking “unsubscribe here” at the bottom of the newsletter sent to your email address.
3.2.- If your personal data are used for various purposes that require SEMTEE, S.A. to store them for different periods of time, said entity will apply the longest storage period to them.
4. Categories of recipients, including service providers:
To achieve the aforementioned purposes, your personal data must be transferred to the following categories of recipients:
Service providers of SEMTEE, S.A. that have to process your personal data for the purpose at hand, who will do this according instructions from SEMTEE, S.A. and in accordance with their privacy policy and any other appropriate security confidentiality measures stipulated by this institution;
a) Third parties that have no relationship with SEMTEE, S.A., if the latter, in good faith, identified the need to transfer data thereto in order to: (1) comply with any law, regulation, legal process or executive governmental requirement applicable; (2) enforce compliance with the terms and conditions of the product and/or service purchased, including investigation of any possible breaches; (3) and/or detect, prevent or handle and other kind of fraud, security or technical problems;
b) The competent public authorities, where stipulated by Law and for the purposes stipulated by them.
5.- Rights regarding your personal data:
In accordance with the Data Protection Act 15/2003 of 18 December and its implementing regulations, SEMTEE, S.A. hereby informs you that, in order to exercise the rights to access, rectify, erase or oppose your personal data, as recognised in the aforementioned legislation, you must send a written and signed message to the email address, [email protected], to which you must attach a copy of your passport or another national ID document.
Furthermore, in accordance with the General Data Protection Regulation of the European Union, if you are located in the European Union, aside from the abovementioned rights, you may also exercise the following rights:
- your right to limit the processing, your right to the portability of the data, your right to oppose the processing; and
- your right to lodge a complaint with a supervisory body within the scope of the European Union with regard to data protection.
You may exercise the abovementioned rights by forwarding a written and signed communication to the email address [email protected], which must contain an attached copy of your passport or another national identity document. Moreover, you can acquire further information regarding your rights by contacting a data protection control authority.
6.- Security:
SEMTEE, S.A. guarantees that the processing performed on personal data will be subject to the utmost professional secrecy, and that the required measures, both technical and organisational, have been put in place to ensure the security of personal data and to prevent the alteration, improper use, loss, theft and processing and/or unauthorised access of said data.
7.- Changes to the additional information:
This Additional Information will potentially be subject to changes that are in accordance with the applicable legislation at any time.
Last updated on the January 8th, 2019
ADDITIONAL INFORMATION: 1.- Data Controller and Data Protection Officer: 1. Data Controller: SOCIETAT D’ECONOMIA MIXTA DEL CENTRE TERMOLÚDIC D’ESCALDES-ENGORDANY, S.A. (hereinafter, “SEMTEE”), with registered address at Parc de la Mola, 10, AD 700, Escaldes-Engordany (Principality of Andorra), recorded in the Register of Companies of the Principality of Andorra under number 6904. 2. Representative of SEMTEE in the European Union: Compliance Gap Mitigation, S.L., with registered address at C/ Ferraz, 28 - 2º Izquierda, 28008 Madrid (Spain), which can be contacted by telephone (+34 91 758 94 41 or +34 91 548 27 01) or via email at [email protected]. 3. Data Protection Officer: the Data Protection Officer of SEMTEE, S.A. can be contacted by email at [email protected]. 2.- Purposes of processing, legal basis for processing and storage period for personal data: SEMTEE will collect your data from your CV so that it can be included in the selection processes that we consider appropriate. The legal basis for this processing of personal data is the consent you have provided by sending us your CV and our legitimate interest in keeping you informed about future openings that suit your profile. You may withdraw such consent at any time, without this withdrawal affecting the legality of the processing performed prior to the withdrawal. Likewise, you may object to our legitimate interest in keeping you informed of future openings, as outlined in section 4 of this additional information, and as a result, SEMTEE, S.A. will process your CV solely in relation to the position for which you have provided it and, if the position has already been filled, will erase the CV. SEMTEE will store the aforementioned personal data for a period of 2 years to fulfil the purpose set out above, or until you withdraw your consent to this effect, object to our interest in retaining it for future selection processes that we believe it is suitable for, or ask us to erase your CV. 3.- Categories of recipients, including service providers, and transfers to third countries or international organisations (international transfers): We may disclose your personal data to the following categories of recipients: a) Service providers of SEMTEE who must store your personal data or process it in relation to the purpose stated above, which will be performed in a confidential and secure manner in accordance with the Data Processor contract that SEMTEE has entered into with each service provider. b) Third parties that have no relationship with SEMTEE, if they can demonstrate, in good faith, the need to make the disclosure in question in order to comply with any applicable law, regulation, legal process or enforceable governmental request. In the event that an international transfer of data is necessary, SEMTEE guarantees that it will be performed in accordance with the regulations on the protection of personal data. 4.- Rights relating to your personal data: in accordance with the provisions of the LQPD and the GDPR, you can ask us to observe the following rights: • Access to your personal data. • Rectification of any or all of your personal data, specifying the reason. • Erasure of any or all of your personal data. • Restriction of the processing of your personal data, specifying the reason for the restriction. • Objection to the processing of your personal data. • Data portability, where the basis legitimising their collection was your consent or a contract. • The right not to be subject to a decision based solely on automated processing. How can you exercise your rights? 1. By sending a written request to SEMTEE, addressed to our postal address provided in section 1 of this additional information, specifying a means of contact so that we can respond to your request or ask you for further information if necessary. We kindly request that you indicate “Exercise of Personal Data Protection Rights” on the envelope. 2. By sending the form associated with the right you wish to exercise to the email address [email protected] (this e-mail does not answer any question or incident about Caldea), indicating “Exercise of Personal Data Protection Rights” in the subject line. You will find these forms below in this section. In both cases, if we are unable to verify your identity, we will request that you send proof to ensure that we only respond to the data subject or their legal representative. However, and especially if you are not fully satisfied with the exercise of your rights, we hereby inform you that you may file a complaint with the country’s national supervisory authority, or by contacting the Andorran Data Protection Agency (APDA). To enable you to exercise your rights, we recommend that you use the appropriate forms from the list below: • Form for exercising the right of access • Form for exercising the right of rectification • Form for exercising the right to object to processing (version A, and version B) • Form for exercising the right to erasure • Form for exercising the right to restriction of processing • Form for exercising the right to data portability • Form for exercising the right not to be subject to a decision based solely on automated processing 5.- Security: SEMTEE is fully committed to protecting your privacy and your personal data. We have compiled a record of all personal data processing activities undertaken, analysing the risk that each of these activities may pose to the user, and we have implemented appropriate legal, technical and organisational safeguards to prevent, to the extent possible, the alteration, misuse, loss, theft, unauthorised access, or unauthorised processing of the personal data of users. At SEMTEE, we regularly update our policies to ensure that we provide users with all the information about how we process their personal data, and to ensure that SEMTEE personnel receive appropriate guidance on how to process the personal data of users. We have executed data protection clauses and data processor agreements with all our service providers, addressing the need that each has to process personal data. Furthermore, access to personal data is also restricted to those employees for whom there is a real need to have knowledge of such data in order to perform any of the processing mentioned in this additional information, and who have been trained and educated on the importance of confidentiality, maintaining the completeness and accessibility of the information, as well as of the disciplinary measures that any potential infringement in this regard would entail. 6.- Changes to the additional information: this additional information may be subject to changes in accordance with SEMTEE’s operations and the legislation in force at any given time. Last updated: 28 May 2022
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© 2025 Caldea. All rights reserved
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